Office Policies

Welcome to our practice! Dr. Ora and his staff are honored that you have chosen us to meet your dental needs. Listed below are the office policies that you should review before your first visit.

Appointments

As a new patient, and to ensure we deliver exceptional dental care, we want to share with you that we are 100% committed to providing timely and quality service to all our patients. However, we also believe that an important aspect of delivering exceptional dental care is our patients commitment to our practice as well. Therefore, we request that you honor your reserved appointment as scheduled. Should you have to change your appointment for any reason, we ask that you give our practice a 48-hour notice.

Because missed appointments increase the cost of healthcare for everyone, after two missed appointments in which a 48-hour notice has not been given, you may be required to pay a deposit before we reserve your next appointment. The deposit fee will then be applied to any treatment rendered, or forfeited if your reserved appointment is missed or canceled without giving us our required 48-hour notice. We appreciate your understanding in this matter.

Dental Radiographs (X-rays)

Dental radiographs are necessary for the accurate diagnosis of many dental conditions. They allow the dentist to detect decay and diseases of the mouth, bone, face and jaw that may not be visible during an oral examination. Because X-rays help us detect dental conditions early, they are critical in the diagnosis, treatment and prevention of dental problems. Dr. Ora is honored that you would entrust him with your dental care and he takes this very seriously. To this end, Dr. Ora has invested the the most current digital x-ray equipment.

All necessary X-rays will be taken during your initial visit unless we have received current X-rays of diagnostic quality from your previous dental office.

Insurance

We accept most dental insurance plans and are participating members in the following plans;

  • ADN Network
  • Aetna PPO
  • Blue Cross Traditional
  • Cigna PPO
  • Delta Dental Premier, PPO
  • Dentemax Network
  • Guardian PPO
  • Healthy Kids
  • Met-Life PPO
  • Principal
  • United Health Care

Our office is committed to helping you maximize your insurance benefits. We will process all paper work, and submit all insurance claims for you.

Insurance policies vary greatly. We can only estimate your portion, but cannot guarantee coverage due to the complexities of insurance policies. Your estimated co-payment, yearly deductibles and fees for non-covered services are due at the time of your appointment. If you are unable to pay at the time of service, financial arrangements must be made prior to your appointment.

Payment Options

  • We accept cash and personal check, as well as Visa, MasterCard, and Discover credit cards.
  • Financing is available through CareCredit which offers no interest payment plans of up to 12 months. You can apply for CareCredit online at www.carecredit.com, or by phone at (800) 365-8295.

Contact Us

Feel free to call our office with any questions or concerns at (810) 632-5700